Privacy Policy

This Privacy Policy applies to personal data collected through the Website, including when visitors:

• access information about Trusting Social products and services;
• request product demonstrations or meetings;
• download gated marketing materials;
• subscribe to newsletters or updates;
• submit inquiries through our contact forms; and
• (in the future) apply for employment through the Careers page.

We only collect personal data when voluntarily provided by users through website forms or tools.

2.1 Personal Information Provided by Users

When you submit forms, request demos, or download gated content, we may collect the following information:

• Full Name
• Email Address
• Company Name
• Job Title / Designation
• Mobile Phone Number

Providing this information is voluntary. However, certain services (e.g., demo scheduling or content downloads) may not be available without it.

2.2 Automatically Collected Information

When you visit the Website, certain technical information may be collected automatically through cookies and analytics tools, including:

• IP address
• browser type and device information
• pages visited
• time spent on pages
• referring website
• interaction with website content

This information helps us understand how visitors use our Website and improve user experience.

The Website uses cookies and tracking technologies provided by HubSpot, our website hosting and marketing platform.

These cookies may:

• recognize returning visitors
• measure website traffic and engagement
• analyze which pages are visited
• track interactions with forms and content
  

Examples of HubSpot cookies include cookies used for:

• session management
• analytics
• visitor identification
• marketing engagement tracking

You may configure your browser settings to refuse cookies or alert you when cookies are being sent. However, some features of the Website may not function properly if cookies are disabled.

We process personal data for legitimate business purposes including:

4.1 Sales and Business Development

• responding to demo requests
• scheduling meetings
• contacting potential business clients
• providing requested product information

4.2 Marketing Communications

• sending newsletters
• sharing industry updates
• informing users about Trusting Social products or events

Users may opt out of marketing communications at any time through unsubscribe links in emails.

4.3 Website Analytics and Improvement

We analyze visitor engagement to:

• improve website performance
• understand visitor behavior
• optimize content and user experience

4.4 Recruitment (Future Careers Page)

If a Careers page is implemented, job applicants may submit personal information through our recruitment platform Trakstar.

Applicant information may include:

• contact details
• resumes
• employment history
• other information voluntarily submitted in job applications.

Such information will be processed solely for recruitment and hiring purposes.

Personal data is processed based on one or more of the following lawful criteria under the Data Privacy Act:

• Consent of the data subject
• Legitimate interests of Trusting Social, particularly for B2B marketing and business communications
• Compliance with legal obligations

Currently, personal data collected through the Website is not shared with external third parties for independent use.

However, data may be disclosed in the following circumstances:

6.1 Service Providers

We use trusted service providers who assist in operating the Website, including:

• HubSpot — website hosting, CRM, marketing automation
• Trakstar — recruitment platform for job applications

These providers process personal data only on our instructions and subject to confidentiality and data protection obligations

6.2 Joint Events or Marketing Activities

In the future, Trusting Social may conduct joint events such as webinars or industry programs with partners.

Where registration data may be shared with partners, explicit consent will be obtained through the relevant event registration form before such sharing occurs.

6.3 Legal and Regulatory Requirements

We may disclose personal information when required by law, regulation, subpoena, or lawful order of a government authority.

Personal data collected through the Website is retained only for as long as necessary for the purposes described in this Privacy Policy, including:

• responding to inquiries
• managing business relationships
• maintaining marketing contact lists
• complying with legal obligations

Inactive marketing contacts may be periodically deleted or anonymized.

Trusting Social implements appropriate organizational, technical, and physical security measures to protect personal information against:

• unauthorized access
• accidental loss
• unlawful processing
• destruction or alteration.

These safeguards include access controls, secure platforms, and internal data protection procedures.

Some service providers (such as HubSpot or Trakstar) may store or process personal data outside the Philippines.

In such cases, Trusting Social ensures that appropriate safeguards are implemented to protect personal data consistent with applicable data protection laws.

Under the Data Privacy Act, individuals have the right to:

• be informed about personal data processing
• access personal information held about them
• correct inaccurate or incomplete data
• object to processing
• request erasure or blocking of data
• withdraw consent where processing is based on consent
• file complaints with the National Privacy Commission

Requests may be submitted through the contact details provided below.

For inquiries or requests regarding this Privacy Policy or the processing of personal data, please contact:

Trusting Social may update this Privacy Policy from time to time to reflect changes in legal requirements, technologies, or business practices.

The updated policy will be posted on this Website with the revised effective date.